Local payment  
methods in Europe

If you are required to provide a bank statement to confirm a withdrawal, please refer to the following steps for your chosen deposit method: Bank Transfer Login to the Axi Client Portal. Navigate to the "Funds" tab and click on “Bank Account.” Select “New Account.” NOTE: You must add your bank account before applying for a withdrawal because the account need...

If you’re having trouble withdrawing your funds, this could be due to one or more of the following reasons: 1. Return to Source (RTS) requirement You may need to withdraw your initial deposit using the same payment method that was originally used to fund the account, before you can withdraw any profits or excess funds using other methods. Example: If you dep...

Withdrawal requests are processed Monday to Friday during normal business hours . All requests received outside of these hours will be processed on the next business day. Once received, we aim to process your withdrawal request within 1-2 business days . The amount of time it takes for a withdrawal to be cleared and appear in your account will vary dependin...

If you're encountering any issues while adding a bank account, we’re here to help! Please ensure that all the details you’ve entered are correct and match the information on your bank records. If the problem persists, contact our support team for assistance. IBAN contains illegal characters An IBAN is a combination of alphanumeric characters that includes a ...