Contact us
Our multilingual support team is available 24/7, wherever you are in the world.
Always within reach
Our team is available to help you via live chat, WhatsApp, Help Centre, or email.
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Live chat
The fastest way to reach us. Click the chat icon in the bottom-right corner of your screen.
UK
London Address
Axi Financial Services (UK) Limited
1 Finsbury Market
London EC2A 2BN
success@axi.com
FAQ
Axi has been in operation since 2007, so we have built longstanding relationships with a selection of top-tier liquidity providers, including major banks and financial institutions. This liquidity is pooled so we can offer the best possible spreads to our clients.
Where are Axi trading servers located?
All Axi servers are located in New York and are hosted by Equinix in the NY4 Data Centre.
Axi is a non-dealing desk broker and we do not make our own prices. Our pricing comes directly from liquidity providers.
Your Account Manager should have reached out to you when you opened your Axi account, either via email or through a messaging app (e.g., WhatsApp). If you’re unsure who your Account Manager is or don’t have their contact details, please reach out to our Client Services team and they will help you get in touch.